Mitigating the impact of COVID-19 through Smart City Project

Management of the crisis requires an integrated approach with an overarching strategy at the Central government level and implementation initiatives at the sub-national levels of the government. Indian cities have come up with innovative solutions to tackle COVID-19 within their wards and communities to help in bolstering and executing decisions taken at higher levels of governance. Smart Cities, in particular, have stepped up to the task of sharing technical and technological resources to attain the larger goal of containing COVID-19. Here we look at some examples from smart cities where IPE Global is providing project management consultancy services.

Kochi Smart City has been assisting the local police in sharing resources allocated for project activities. Barricades for smart city construction work for now have been diverted for use by the local police and government as barricades for movement to keep up social distancing.

Tumakuru Smart City has procured and deployed drones as part of smart city mission activities to assist the local authorities and stakeholders in monitoring movement all over the city, especially in hotspots. Potential uses will include real time tracking, monitoring and even logistical support. In Tumakuru, the team is also launching CCTV based house monitoring system which will be up and running in sometime.

Ujjain Smart City Limited inauguratedits firstIntegrated Command and Control Centerin 2018 which has ever since acted as a backbone for the city support & monitoring services. The facility has been utilized by the District Administration to act a pivotal point for monitoring of all EVM Vehicles during State Elections. In light of recent COVID-19 outbreak Ujjain’s Integrated Command and Control Center is being utilised as COVID-19 Center for the city:

  • Broadcasting awareness support messages regarding Corona Preventive Measures through 32 functioning Variable Message Sign locations across the city.
  • Coordinating with the police for Lockdown Management by disseminating information vide public announcement systems installed at 13 junctions of the city.
  • Monitoring vehicles at 7 Entry/Exit points along with 12 junctions in Ujjain which through Automatic Number Plate Recognition (ANPR) System implemented under Integrated Traffic Management Systems Project.
  • Setting up helpline numbers for lockdown support through which 2,077 complaints were resolved since March 2020 through the beginning of April 2020.
  • Geo-tagging of 990 properties of COVID-19 suspect cases.
  • Launching of an application for COVID-19 support which enables tele-consulting services, reporting COVID-19 suspect cases, and access to essential services and products for certain categories of vulnerable citizen.

Thiruvananthapuram Smart City is part of the programme initiated by Kerala state under which WHO developed protocols for effective control of the epidemic:

  • The programme focuses on prevention based programmes to control spread of the virus such as setting up of detection centers including counseling and testing, public awareness campaigns (IEC activities) through social media and other print and broadcasting mediums.
  • Information sharing and tele-counselling systems like DISA are set up and functional 24X7.
  • Providing medical treatment services for affected people including training of health care staff.
  • Additionally, rehabilitative and stigma reduction services for patients who have been treated and cured are rendered for their reintegration into their families and communities.
COVID-19

Our Teams Respond

Anand Roop

Anandroop Bahadur

Group Head – Human Resources

Expertise

Human Resource Expertise, HR Strategy, Oragnisational Design, Talent & Leadership Development, Policy Governance

Anandroop Bahadur is a seasoned HR leader and strategic advisor with nearly two decades of experience across the development, consulting, and social impact ecosystem. She brings a strong blend of deep technical HR expertise, organizational design acumen, and a people-centric ethos to her work.

At IPE Global, Anandroop leads the Group Human Resources function across IPE Global and its associated entities, including Triple Line Consulting and IPE Africa. Her focus is on strengthening organizational foundations, enabling leadership effectiveness, and building scalable people systems aligned with the organisation’s global growth ambitions. Her remit spans HR strategy, organizational design, talent and leadership development, compensation and performance frameworks, policy governance, safeguarding, and culture integration across geographies.

Over the course of her career, Anandroop has held senior HR leadership and consulting roles with organisations such as Clinton Health Access Initiative (CHAI), Ford Foundation, NASSCOM Foundation, Central Square Foundation, Amity Education Group, and other international institutions. She has advised leadership teams and boards through periods of scale, transition, and transformation, and has led HR operations in high-growth, high-complexity environments.

She holds an Executive Degree in Human Resources from XLRI Jamshedpur and is a SHRM–SCP (Senior Certified Professional), reflecting her grounding in global HR standards and best practices. She has also completed advanced executive and leadership programmes, including training in coaching and organisational transformation, and is an ICF-trained executive coach, currently working towards her ACC credential.

 

Nikos Papachristodoulou

Nikos Papachristodoulou

Director

Expertise

Urban, Infrastructure, Disaster and Climate Resilience, Inclusive Growth

Nikos has expertise in urban and regional economic development, infrastructure, disaster and climate resilience, and inclusive growth. He oversees and manages projects for Triple Line’s cities and infrastructure portfolio.

Nikos is an urban specialist, with principal areas of expertise in urban and regional economic development, infrastructure, disaster and climate resilience, and inclusive growth. Over the past 12 years he has worked for a range of clients including the World Bank, FCDO, EU, USAID, Cities Alliance, Global Green Growth Institute (GGGI), Norwegian Refugee Council (NRC), and local authorities.

Nikos’s work has incorporated the full spectrum of the project cycle, from analytics and programme scoping and design, through implementation, and evaluation and learning.

He has a high level of familiarity with HMG business cases and ODA eligibility criteria having led and supported the development of FCDO’s urbanisation strategy and options for future investments in Somalia’s cities, Prosperity Fund Global Future Cities Programme (GFCP) scoping in Nigeria, and the development of the business case for an urban resilience programme in Tanzania.

Nikos also brings excellent understanding of World Bank latest trends and procedures as a result of his involvement in a number of analytics and technical assistance projects, including on informal settlements upgrading in Mogadishu, climate change adaptation planning in Latin American and Caribbean cities, assessment of the climate resilience of Dar es Salaam’s transport infrastructure, spatial development in Nigeria, and preparation of a handbook on integrated urban flood risk management.

Nikos holds a BSc in Economics from the University of Piraeus and an MSc in Social Development Practice from the Development Planning Unit at University College London (UCL).

 

Ricardo Pinto

Ricardo Pinto

Associate Director

Expertise

Private Sector Development, Regulatory Reform, Regional and Local Economy

Ricardo has 35 years´ experience in private sector development, regulatory reform, regional and local economic development in the European Union, Western Balkans, Easter Partnership Countries, Middle East, Africa, etc. He is tasked with developing our strategic operations in continental Europe and Ukraine.

Ricardo is a seasoned international development professional with over 30 years of experience designing and delivering Private Sector Development and economic growth initiatives across more than 50 countries spanning Central, Eastern and Southeast Europe, the CIS, Africa, MEDA, and Asia. He holds both a bachelor’s degree and PhD from the London School of Economics and Political Science (LSE) and is a Certified Management Consultant (CMC).

Ricardo brings a unique combination of strategic insight and practical implementation expertise. He has led high-impact assignments for key development institutions, including the European Commission, OECD, GIZ, FCDO/DFID, UNDP, UNCTAD, EBRD, ILO, ADB, World Bank, USAID, and Danida.

With a deep and practical understanding of institutional architecture, policy environment, and post-conflict recovery dynamics, and a career spanning over 30 years across transition economies, Ricardo brings not only technical depth but also a trusted reputation among donors, policymakers and peers.He is leading Triple Line’s strategic expansion into continental Europe, including Ukraine, while strengthening our credibility across the broader region and beyond. Proven Expertise Across Our Core Pillars. Ricardo’s work focuses on the areas central to Triple Line’s evolving service offering: Governance & Institutional Reform: advising public institutions on regulatory impact, policy reform, and donor coordination, Private Sector Development: strategy development for SME ecosystems, innovation, and competitiveness, Infrastructure Enabling Conditions: support for investment climate improvement and regional/local economic development and Cross-cutting themes, including green transition, women’s economic empowerment, and inclusive growth

 
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