2022

-2027

Project Management Consultancy Services for National Programme for Civil Services Capacity Building (NPCSCB) (Mission Karmayogi)

The World Bank/Government of India

NPCSCB (Mission Karmayogi)

Mission Karmayogi aims to transform government officials at the centre, state, and local level by undertaking comprehensive reforms for capacity building and efficient public service delivery. 

The NPCSCB aims to transform the capacity-building landscape for approximately 1.5 crore government officials across the centre and the States to promote efficient public service delivery through competency-based learning. An integrated Government Online Training platform (iGOT) has been developed to act as a one-stop solution space for officials, offering diverse courses to meet the desired competencies (subject/domain specific, behavioural and functional) against expected roles and expose learners to constructive discussions, events and other benefits for professional development.

We are providing project management expertise to the Department of Personnel & Training (DoPT) under various strands and coordinating with key stakeholders to ensure seamless delivery of this nationwide project.

Key Deliverables

  • Technical support to the DoPTin strategy and policy, technology, content, finance, procurement and contracts management, gender and social safeguard, and competency mapping and planning
  • End-to-end support in operationalising a Special Purpose Vehicle for implementing the iGOT platform
  • Review and implementation of capacity building plans for DoPT and support to other departments
  • Monitoring support for the program as per the identified benchmarks
  • Outreach activities to sensitise various departments on iGOT

Impact

  • Competency-based capacity building for more than 1.5 crore government officials in India
  • Customised capacity building plans and tailored learning pathways for all officials
  • Lifelong learning opportunities and a democratised approach
  • Right person at the right job based on acquired domain knowledge, functional skills and behaviour
FROM THE DESK

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Ms Arti Ahuja

Arti Ahuja

Director

Retired from the Indian Administrative Services, Ms Ahuja has over 34 years of experience in administration, policy formulation, project management, and leadership across the public sector. Her expertise spans health systems, nutrition, women’s workforce participation, vulnerable populations, petrochemicals, and social sector programs. She has held several senior positions in the Government of India, including Secretary, Ministry of Labour and Employment, where she led reforms to strengthen worker welfare and represented India at the G20 Employment Working Group; Secretary, Ministry of Chemicals and Petrochemicals, where she initiated the Production Linked Incentive (PLI) scheme; and Secretary, Women & Child Development, where she directed large-scale nutrition and empowerment initiatives, strengthening the Integrated Child Development Services (ICDS). As Secretary of Health, Government of India she played a pivotal role in India’s COVID-19 response, launched the National Digital Health Mission, and advanced national programs on TB and AIDS control. She continues to advise on gender, climate change, and nutrition, contributes to national and international publications, and teaches public policy and nutrition at leading academic institutions. She holds a Master’s degree in Public Health from the Harvard School of Public Health; Master’s in Public Policy from Princeton University; Master’s in Economics (Gold Medallist) from Panjab University, and is a Bachelor of Law from the University of Delhi.

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